05:30 09 Dec 17
Rudy the owner is very easy to work with even when you give him a very short window to work in and then run late cause you get lost!! They have very beautiful vehicles for great prices. Very happy with my experience with Rudy and would definitely do business with him again!
03:05 26 Nov 17
Rudy was very helpful throughout the process and allowed us to shop at our own pace which made for an easy transaction and one I felt good about. I originally became a customer earlier this year when looking for a shop to work on my 80's Toyota- Korey and staff in the service department do excellent work and have great communication - I definitely plan to return for future service on my Toyota as well as the Subaru we just purchased here. If you're into classic cars, the fact that the showroom is practically a small auto museum is a nice bonus while you're waiting. All in all, every interaction with this business has left a positive impression - would highly recommend!
02:35 17 Oct 17
I called asking to get a price on swapping a transmission. After speaking with Korey he was hesitant to just let it go with "here is the price, lets make an appointment". He wanted to make sure that what I was asking for was what was needed. So for free he took my car in and gave me loaner to drive around so he could diagnose the car. Turns out I did need a swap, so he said keep the car and we'll find a low mileage replacement. He found one with a 1yr warranty and gave me a price I couldn't refuse on the whole deal. When the transmission came in he had his techs inspect the whole thing top to bottom and inside out. The found a tiny crack in the case and got it swapped out for one with lesser miles. The new one had fewer miles and ended up costing more but he honored his word, even though I understood that extra expenses do happen, and didn't increase the price of the job. Everyone there including Michael B. were friendly and yes they did let me know of other issues that the car may need service on in the future but they never tried to push the service on me like other "Discount Tires Centers" and "All-in-one quick lubes" have done to me in the past. Everything about this place it upstanding and based on this experience I highly recommend them if you're reading this review.
23:36 08 Oct 17
Overall great experience at Exit 5 Auto! Purchased a vehicle from here recently. There was no pressure to make a purchase from the start. Jill and Rudy were both very professional and the process went smooth and quickly. If you are shopping for a vehicle, I recommend you check out Exit 5 Auto!
13:37 05 Oct 17
My fiance and I recently purchased a Dodge 3500 from Exit 5 Auto and we could not be any happier. The entire process was smooth and enjoyable. We worked with Rudy who was fantastic. He is very knowledgeable and attentive which made the entire process stress free (which I can not say about other dealerships we went to). The showroom was great as well! Please do yourself a favor and go to Exit 5 Auto!
17:56 26 Sep 17
I have to say that Exit5 was excellent in taking care of our interest with the purchase of one of their vehicles. Rudy was very professional & courteous, very easy to talk with. I am very happy with the deal Rudy gave us & would recommend Exit5 if you are in the market for a vehicle. They also have a nice collection of vintage cars to check out.
20:29 12 Sep 17
Rudy and Jill are absolutely amazing!! I have to say, I felt absolutely no pressure to buy a car on the spot. The customer service was top notch and I had the best time at Exit 5 Auto because of them. I did not end up getting a car here, but they have an amazing selection on top of being amazing people. If you're thinking about buying a used car in great shape, please go visit them. You will not regret it!
16:19 19 Aug 17
We recently purchased a 2013 Ford Escape from Exit 5 Auto Group and cannot speak highly enough of Rudy the owner and his organization. We were so sick and tired of the usual game that goes on at auto dealerships where you attempt to work out a deal with a salesperson then wait for what feels like forever while they disappear into the finance guy's office only to be informed that we aren't even close in the numbers...Well none of that here at Exit 5! We worked directly with Rudy who made this such a relaxed stress free process! He gave us a fair offer on our trade, a fair price on the new vehicle, and we had a deal within minutes that both sides were happy with. We even took an optional warranty on the vehicle that we felt was a very good deal providing us with an added level of "peace of mind". Even though we came in later on a Saturday afternoon, Rudy still had an approved loan offer for us before we even left the building. Nothing like any other car purchase we have ever experienced! Thank you Rudy.....We will be back!!!
14:35 15 Aug 17
I went here to get my 2014 Mazda3 when I saw it online and the staff was very nice and helpful. The owner himself helped me with my purchase and I'm very happy with it. Would recommend this dealership if you see a car you like.
21:26 01 Aug 17
I found the exact car I was looking for at Exit 5. Due to circumstances on my end, the process took longer than expected. Eric was not pushy about the time it was taking. He actually seemed to understand, which was much appreciated. Picking up my car was easy and everyone was very kind. Excellent car dealership to work with! Thank you Exit 5!
19:17 20 Jul 17
Exit 5 auto group is great! They made buying a used car so easy! The owner Rudy is such a nice guy. Jill was so pleasant to deal with and she even let my dad test drive the car and bring it all the way to me in troy because I didn't have a ride there myself which I appreciated so much. They got me into my 2010 jeep in about 5 days and I couldn't have asked for a better experience. No pushy salesman there! 🙂 I had such an great experience that my mom went and purchased a car from them a week later!
15:02 18 Jul 17
I just bought a 2010 Honda Odyssey this past weekend and I could not be happier with it. I spoke wih Rudy a few different times last week about it and he was very helpful over the phone and through email. The van is in mint condition. The service was amazing. I personally worked with Rudy and he made me feel comfortable about something I was extremely nervous about doing. He worked with me for a few hours to get the numbers right where I wanted them. The hospitality in this dealership is incredible and it's definitely all about the buyer. I would recommend them to anyone looking for a vehicle.
15:56 10 Jul 17
Wonderful experience.. very professional and courteous staff, Eric even stayed late past closing time to make sure I was happy with my purchase and to answer every and any questions I had.. I would definitely recommend exit5 Auto Group to anyone who is in the market for a vehicle. They absolutely gained a lifelong customer in me..thank you..Daniel.
01:41 07 Jul 17
I love this place. Gorgeous classic cars... Last month I bought the 2014 Dodge Journey SXT, AWD, V6, fully loaded, Sweet ride! (All the bells and whistles). I am very pleased!!! The price was right, very clean. (Rudy, You're the man). I would most definitely recommend them to ALL of my friends and family. Courteous and professional service, A Class act, Thank you, Exit5 Auto Group.
12:50 30 Jun 17
My inspection was about to expire, and they got me in and out with very little notice. Great garage. Very clean. They guys in the back know what they're doing and it's great to look at all the classic V8s in the show room. Makes you feel like these guys are in the business for the right reasons.
17:55 26 Jun 17
Eric and the guys at exit5 Auto group were awesome. Truly a Hassel free buying experience. Can't believe how fast and easy it was. And I love my new Ride.
21:10 15 Jun 17
Went to buy a car for my nephew for a graduation gift. Friendly saleswoman helped us find the perfect car for him. Jill helped with all our questions about the different cars we looked at and features. I found the dealership extremely friendly and helpful. Got a great deal on a ford focus. I would definitely shop there again for another vehicle and will recommend others to try there as well. Ask for Jill she will help you find the perfect vehicle.
15:56 04 May 17
I had a really great experience at Exit 5 Auto Group. The staff were very professional and experienced. I dealt with Jill, she really made the process seamless. There wasn't the sales pressure that your normally find in a dealership! Rudy (the owner) and Mike in service were also great to work with. They have a wide variety of inventory, I highly recommend them for your used car purchase.
18:50 15 Apr 17
I just recently purchased a vehicle from exit 5 auto. Jill was outstanding to work with, she answered all my questions and made this process very easy. Rudy and his entire staff are amazing and truly professional. I highly recommend coming to see them if you're in the market. Thank you again
14:59 13 Apr 17
We had a great experience at Exit 5 auto. I can't say enough about Jill and Rudy. Our trade was more than fair and our newish vehicle is great! Thanks again Jill and Rudy for not pressuring us, but letting the process unfold. I love my Mazda CX-5!! I would very highly recommend you to those looking to purchase a vehicle!
00:30 21 Mar 17
I have known Korey for many years and I know his work personally. He's a great guy to deal with and has always been honest. Showroom is like a dream garage. The shop is clean and neat. Friendly staff and the work preformed on my truck was fast. Thanks again Korey, I will be back
04:07 08 Mar 17
I cannot say enough about this team. From my very first contact with Rudy as I was looking for a new vehicle I have been thoroughly impressed. It is refreshing to be able to do business with an organization that truly embraces the concept of world class customer service. From the purchase, to the day I picked up my car, their team went above and beyond to ensure the process went quickly and smoothly. Korey in the service department did an excellent job getting the car ready for me and making sure that every little detail I wanted addressed was 100%. I will be seeing that team for not only any future purchases I make but all service on my vehicles going forward.
03:02 08 Mar 17
I would absolutely recommend exit5 Auto for all your service needs. Since I've purchased my Toyota 4runner from a private sale in October I have brought the vehicle in for routine maintenance and some minor repairs. The prices are fair and turnaround time is quick. Korey and Mike are a pleasure to work with and I will continue to come here for service.
02:49 25 Feb 17
Had an amazing experience with exit 5 auto first time being there and they couldn't have been any better got a great deal on a vehicle without a sales person following you around and hassling you and they got everything done in a fast timely manner. I would definitely recommend going here and I will definitely return here when time for another new vehicle
15:44 24 Feb 17
I got my car hit and had a significant amount of damage. I was new to the area and was looking at places close by to get work done and saw all the amazing reviews. I was not disappointed! I had Mike and Corey who even offered a cell to get in touch with them sooner, and they were not only friendly and informative, they made sure I got the best deal. My car looked better than when I dropped it off. Vacuumed and cleaned and it was almost like I purchased it from them as I drove off the lot. If I'm interested in trading in my car and purchasing a new one I know where to go!!! Excellent service.
14:57 09 Feb 17
I have always been the type to be skeptical and untrusting of car dealerships when looking for a car because of the bad rep associated with them in general. I can say that purchasing a car from Exit 5 Auto Group was one of the greatest decisions that I have ever made to date. They made the car buying process extremely easy and painless and helped me through it every step of the way. Not once did I feel pressured to purchase my Cruze from them which is something that I really appreciate. Their service team is excellent as well -- Mike and Korey took care of me when a couple of minor things needed to be fixed on my car. The customer service here is outstanding. When I brought my car in for service they even gave me a ride down the road so I wouldn't miss class.
23:52 01 Feb 17
This is an excellent dealership to do business with. I recently purchased a used Mazda 3 from Exit 5 Auto after mine was totaled in an accident. I inquired about the vehicle after seeing it on CarFax and received a prompt response from the owner, Rudy. After looking at similar Mazda 3's from several other dealerships in the area I decided that Exit 5 Auto was the way to go. The price was fair and the condition of the vehicle was almost brand new. The vehicles are also serviced fully and nicely detailed prior to purchasing. Rudy definitely made the process of buying a car after my unexpected and unfortunate event simple and stress free. Thank you for my new Mazda 3! My old car was better off totaled because the one purchased from Exit 5 Auto is even better than I could have hoped for! I absolutely recommend and I'm considering making a somewhat long commute just to have my car serviced here in the future because they are so efficient and reliable. Thank you!
10:58 24 Jan 17
In short.Best car buying experience I have ever had.The whole facility was immaculately clean .You can see that Rudy the owner, takes great pride in what he does and truly loves it..Will definitely be back in the future and recommend Exit 5 to anyone looking to buy a used vehicle!.Great experience!
16:27 21 Jan 17
Very positive, every step of the way. From walking in the door the very first time to look at and test drive a vehicle, to talking price and trade-in, to completing the deal. Rudy and his staff are top notch - not pushy or eager to make a sale, willing to work with you to make sure your happy whether you buy from him or not. The lot, showroom and the repair shop are very big, very clean, immaculate and what you look for and expect in a dealer. The fact that he has a vast selection of vehicles - ranging from newer stuff to old classics, and everything in between - is something else very surprising. I can't speak highly enough of everything and everyone at Exit 5 Auto. The kind of place and people you want to deal with!!!
14:59 26 Dec 16
I would recommend Exit5 Auto Group to my friends. I emailed Rudy several times during the process of comparing cars on line. Each time he was quick to reply and answered all my questions. I was going to be traveling 100+ miles to Exit5 to purchase my car, so Rudy's fast and thorough responses gave me information needed to determine the car I was interested in was worth the long drive. In person I found Rudy to be trustworthy and down to earth -- a breathe of fresh air compared to past experiences with car salesmen.
03:34 23 Dec 16
I recently bought a used Toyota Prius in beautiful shape from Exit 5 Auto and had a great experience from start to finish. Not only was the price very competitive but the service was wonderful. I worked with Eric who was helpful, knowledgeable and I never felt like he was pushing the sale- he genuinely was just there to help me find the right car. I’d highly recommend Exit5 Auto to anyone looking for honest and reliable service.