Why AAA Approved Auto Repair?

  • Nearly 7,000 AAA certified shops in North America
  • Stringent requirements for community reputation, customer satisfaction, training and tools
  • Annual recertified with AAA onsite inspections every quarter

AAA Members Get:

  • 10% savings on labor charges - up to $50 in savings
  • 24 month, 24,000 mile warranty
  • Fast attention when you need a tow

Why AAA Approved Auto Repair?

  • Nearly 7,000 AAA certified shops in North America
  • Stringent requirements for community reputation, customer satisfaction, training and tools
  • Annual recertified with AAA onsite inspections every quarter

AAA Members Get:

  • 10% savings on labor charges - up to $50 in savings
  • 24 month, 24,000 mile warranty
  • Fast attention when you need a tow

Facilities in the AAA approved programs have been inspected and certified by AAA to meet stringent quality standards in the areas of: community reputation, facility appearance, customer service, staff qualifications and training, and tools and equipment. AAA members receive the following benefits when you employ the services of an approved facility:

Approved Auto Repair Shop Priority Service

When a member’s vehicle is towed into the Approved facility by AAA, the facility will attempt to diagnose the problem and complete the repairs within one hour of vehicle arrival. If a repair or diagnosis cannot be completed within one hour the approved facility will provide a written estimate.

Written Estimate

You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of the work performed may not exceed the estimate by more than 10 percent unless authorized by you in advance. Local and state regulations will take precedence regarding notification of repair costs.

Discount

The approved facility will provide members with a discount on customer-paid, retail-price repairs (a minimum of 10% on labor up to $50).

Alternate Transportation

If necessary, the approved facility will assist the member in obtaining alternate transportation. This may include, but is not limited to: offering shuttle service, providing a loaner car, making arrangements for the member to obtain a rental car or calling a taxi cab for the member.

Warranty

Unless otherwise specified in writing prior to the start of work, all repairs (both parts and labor) are guaranteed for a minimum of 24 months or 24,000 miles, whichever comes first.

Free Maintenance Inspection

On request, when having paid repair work done by an AAR facility, your vehicle will be inspected at no charge for items that most frequently contribute to roadside breakdowns. When you pick up your vehicle, you will receive a written recommendation of any needed maintenance or repairs.

Return of Parts

As evidence of work performed, all replaced parts will be returned to you, provided you request them at the time you deliver your vehicle for service. Parts that must be returned to the manufacturer under a warranty or exchange program are excluded, but must, on request, will be available for inspection when you pick up your vehicle.

Dispute Resolution

AAA will investigate any dispute between you (AAA member) and this facility. AAA's resolution decision is binding on this facility, but you are not bound by AAA's decision and may seek recourse through other avenues.

 

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